Conflict is inevitable—which isn’t necessarily a bad thing. Without conflict, there would be no diversity of thought, no pushing the boundaries, no intellectual debates. We are built to overcome adversity, hopefully gaining strength and a new sense of perspective in the process. However, it’s important to approach conflict constructively to achieve optimal results for all parties involved. As with many interpersonal skills the first step to conflict resolution is self-awareness:
How do you approach conflict? Do you face it head on? Avoid it at all costs? How do you go about resolving conflict? Do you justify your position? Strive for a compromise?
We’ve broken down the Conflict Management Styles into 5 major categories:
Which style do you fall under? What about the people you work with? After you’ve taken the quiz, share your results with your teammates and have them spend 2 minutes taking the quiz.
Then chat about it! Knowing how your teammates' approach conflict can potentially save you from a major blow-up in the future.