Johnny The Bagger: A True Story Of Customer Service

17 min | by Sollah Interactive

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To fully address consumer needs one must exude passion, motivation, and a personal commitment to delivering exceptional service. Train your employees to understand how individual actions ultimately impact the customer with this heartwarming true story.

Languages: English
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Product Description

Based on the work of the celebrated author and speaker Barbara Glanz, Johnny the Bagger®: A True Story of Customer Service inspires employees as they follow the true story of Johnny, a young man with Down's syndrome. Watch as Johnny the Bagger® makes a positive choice about his personal responsibility and commits to providing heartfelt service with every opportunity. Your employees will understand and appreciate how his conscious decision to provide excellence changed the culture of an entire organization.

"The only thing your competition can't take away from you is the relationship your people have with your customers. After you experience "Johnny the Bagger®," you will see how you and everyone in your organization can make a difference in your customers' lives. The memories you create will keep people coming back and bringing their friends for years to come."
Ken Blanchard, Coauthor with Barbara Glanz of “The Simple Truths of Service As Inspired by Johnny the Bagger®”

Johnny the Bagger®: A True Story of Customer Service will motivate employees to turn obligations into opportunities for creating a positive, memorable experience for internal and external customers alike. Every customer experience is a chance to generate and improve customer loyalty, reduce employee turnover while solidifying team morale.

Product Details

Product Details
Is Best Seller? No
Program Length 17 min
Format DVD, USB
languages English
producer Sollah Interactive

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