Peoplecast Season 2 is Back – Episode 1 is Live!

Mike Masters - Taking Customer Service from Good to Great! 

 

 

 

This season, your Peoplecast hosts, Mike and Jerrin, will discuss customer service -- challenging and expanding upon what many understand it to be. Featuring brand new guests, Season 2 will explore how customer service varies throughout industries, as well as its relationship to allyship and DEIB.  

There are many exciting surprises in store this season at Peoplecast, and we can’t wait to hear what you take away from each of the episodes!                                    

In the meantime, listen to Season 1 and subscribe to our email list. 

Introducing Peoplecast — a Media Partners podcast exploring candid conversations about workplace culture. This first season aims to humanize DEIB (Diversity, Equity, Inclusion & Belonging) through storytelling. Hear from different experts—their stories, experiences, and perspectives—and discuss various DEIB-related topics including: 

  • Defining DEIB     
  • Allyship & Advocacy 
  • How DEIB impacts the workplace       -
  • Privilege & Ego 
  • Cultural Fluency 
  • And much more!                                     -  

 

Get updates about our upcoming season 2 and subscribe to our email list. 

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About Media Partners

 

 

Media Partners' mission is to help build workplaces where all employees feel respected, safe, and fully engaged. Through award-winning video-based content and 5-star client services, our powerful learning experiences cover: 

 

  • Respectful Workplace - generates awareness and genuine dialogue on Unconscious Bias, Diversity, Equity, Inclusion, and Belonging. 
  • Workplace Safety - preventing sexual harassment and workplace violence through easy-to-apply, behavior-changing instruction. 
  • Empowered Engagement - developing inclusive leaders who can connect employees to the organization, its customers, and one another. 

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