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Develop effective communication skills

Our Effective Workplace Communication solution features best-selling programs that build those communication skills that lead to individual, managerial, and organizational success.

Poor communication goes largely ignored

Interpersonal communication consistently appears on lists of the most-valued employee and managerial skills. Yet 57% of employees report not being given clear directions, and 69% of managers are uncomfortable communicating with employees. 

Effective workplace communication requires the following important skills:


Speaking and listening effectively


Building trust and rapport


Mastering inclusive and respectful communication

Enabling successful group decision making


Preview each course 

  1. Tell Me A Story
    Tell Me A Story

    Through workplace examples and actionable tips, this training helps organizations develop leaders who can move and inspire people through effective storytelling.

    18 min
  2. Communication Counts: Speaking and Listening for Results
    Communication Counts: Speaking and Listening for Results

    A lack of communication can be costly to any organization. This video depicts 6 common communication problems and how to avoid them.

    19 min
  3. The Front Of The Class
    The Front Of The Class

    The Front of the Class is a must-see for anyone who has been promoted from within to a supervisory role.  Humorous yet heartwarming examples teach the management tru...

    24 min
  4. The Abilene Paradox
    The Abilene Paradox

    This long-time bestselling program keeps teams from heading in the wrong direction.  It shows group leaders and managers how to avoid "false consensus" and cultivate...

    26 min
  5. Speaking Effectively to 1 or 1000
    Speaking Effectively to 1 or 1000

    Public speaking is a highly desired skill in today's workplace, yet most people don't consider themselves to be good at it or even enjoy it. This entertaining program giv...

    24 minutes

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