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An industry in transition

Financial services organizations report 25% of their revenue is at risk due to increased competition from fintech. Online and mobile banking is up 20-50% and customers want even more options in this area. Job dissatisfaction, particularly among millennials, has contributed to an 18.6% turnover rate.

Innovation is the answer

By reimagining technology, services and culture – and supporting these efforts with training and development – organizations can ensure:

Competitive threats become opportunities for growth and collaboration

Rising customer expectations drive digital transformation and exciting new services

High employee turnover transforms into high employee engagement 

Workplaces become more open to diversity and inclusion


Products for the Financial Services industry

Financial Services-specific programs

Bestsellers in Financial Services

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