From chronic complainers and idea stealers to just plain jerks, a toxic co-worker can ruin your day -- and your life! This powerful program, teaches employees and managers how to tame a toxic co-worker by setting boundaries.
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Everyone -- including the lucky few who’ve never had to work with a difficult person -- will benefit from this program. It brilliantly portrays how employees on any career path and at any level of an organization can be undone by a problem co-worker. The amount of time spent worrying, avoiding, raging and obsessing over toxic employees can affect performance on the job and peace at home.
With authors of the national best-selling book, Katherine Crowley and Kathi Elster as hosts, this training provides the antidote, showing exactly how to take responsibility for addressing the problem and put a stop to it all. It shows employees how to “unhook” from difficult situations in four simple ways: Physically, Mentally, Verbally and With a Business Tool (memo, email, log, etc.).
Participants will learn to:
Examine how their own reactions can enable the situation.
Internalize a series of proven responses to problem behavior.
Deal with difficult co-workers through mutual cooperation.
Reduce stress-related issues arising from work relationships.
Improve interpersonal relations and understanding of boundaries.
Reinforce the message if the problem behavior returns.