Customer Service Excellence
Diversity, Equity, Inclusion and Belonging
Effective Workplace Communication
Employee Development
Leadership Development
Sexual Harassment Prevention
Supervisor and Manager Training
Workplace Violence Prevention

Employee Development

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  1. Accountability That Works!
    Accountability That Works!

    With accountability, you have better results, improved teamwork and clarity. Without it, you get blame, finger pointing, and missed deadlines. Learn how to make any team an accountable team.

    • 22 min
    • eLearning
    • DVD
    • USB
  2. Being Assertive
    Being Assertive

    Defined as "the ability to express yourself openly and honestly without denying the rights of others", assertiveness is a key skill.  This video shows how it can be used to advance the achievement of individual and team goals. 

    • 23 minutes
    • DVD
    • USB
  3. Dealing With Conflict
    Dealing With Conflict

    Based on theThomas-Kilmann Conflict Mode Instrument, this video demonstrates the five positions people can take when conflict arises-- Avoiding, Accommodating, Competing, Compromising or Collaborating--and the outcomes of each style.

    • 20 min
    • eLearning
    • DVD
    • USB
  4. Emotional Intelligence
    Emotional Intelligence

    This video provides an overview of the body of science known as Emotional Intelligence (EI) . It reveals that proper understanding and use of emotions can help us be more effective at work and in life. 

    • 25 min
    • eLearning
    • DVD
    • USB
  5. Tactics Of Innovation
    Tactics Of Innovation

    Author and Futurist Joel Barker shares ten tactics that can be used to enhance or predict the acceptance of any new idea, product or service.

    • 22 minutes
    • DVD
  6. 6 Principles to Negotiate Anything
    6 Principles to Negotiate Anything

    Negotiation is a skill everyone needs, but many of us lack. In this video, Ed Brodow lays out a practical, easy-to-use approach to negotiating that can be used at work and in life.

    • 20 minutes
    • DVD
    • USB
  7. Ethics 4 Everyone
    Ethics 4 Everyone

    Ethics is all about knowing and consistently doing what's right. This versatile program will help people in both areas. Employees learn that ethics is d...

    • 15 min
    • eLearning
    • DVD
    • USB
  8. Make It Matter
    Make It Matter

    This program provides inspiration, insights and instruction on how an individual at any level of an organization can create a strong personal brand that makes them – and what the organization does – matter.

    • 22 minutes
    • DVD
  9. More Than A Gut Feeling IV
    More Than A Gut Feeling IV

    Interviewers are more likely to select the best person for the job when they use a Behavior-Based Interviewing (BBI) approach. This video shows how BBI takes gut feelings...

    • 28 min
    • eLearning
    • DVD
    • USB
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