With accountability, you have better results, improved teamwork and clarity. Without it, you get blame, finger pointing, and missed deadlines. Learn how to make any team an accountable team.
Languages: English, Spanish
Subtitles: Chinese, Cantonese
What's included:Select Product Format to see what comes with purchase.
Accountability That Works! is an exciting, innovative training program that will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity. Participants will learn to view accountability as an ongoing process -- a method for achieving results.
The model presents a simple process structure: the "before" phase, the "during" phase and the "after" phase which are common to all tasks. When team members become accountable, this process will ensure clarity, ownership, and completion.
The Cycle of Accountability presented is:
The "before" phase: RESPONSIBILITY - When an individual or team establishes a mindset of ownership for the task and takes complete responsibility for getting it done.
The "during" phase: EMPOWERMENT - When the owner does whatever is necessary to complete the task. Identifying action steps, a timeline and gathering necessary resources.
The "after" phase: ACCOUNTABILITY - When the responsible party owns the outcome of the task. Regardless of the results, they are acknowledged and learning takes place.
And Behind It All: CLEAR AGREEMENTS - The glue that holds the three stages together so that accountability works!
Participants will Learn:
How to empower themselves to keep their agreements
How to hold others accountable for their agreements
How to be held accountable without being defensive
How to learn from mistakes, and continually improve personally and professionally
Is Best Seller?
eLearning, DVD, USB
CRM Learning, LP
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