Training Solutions

Focusing on impact vs. intent, this powerful training course teaches managers how to identify, challenge and respond to bias, while explaining their role in creating a culture of respect.

This powerful new implicit bias training goes beyond the basics, focusing on impact vs. intent, the concept of microaggressions, and practical ways to identify, challenge and respond to bias.

The Practical Coach 2 updates the best-selling employee coaching show ever. This insightful program models practical coaching techniques during three critical times: When you observe GOOD work, POOR work, and a DEAD END.

A lack of communication can be costly to any organization. This video depicts 6 common communication problems and how to avoid them.

This long-time favorite helps organizations combat various types of negative attitudes and behaviors that can spread in the workplace and undermine morale and productivity. Viewers learn how to keep negativity from spreading, reinforce positive behavior and build interpersonal skills.

Just updated for 2022, Once & For All, Connecticut inspires immediate behavior change and helps build a culture of respect. It covers all Connecticut sexual harassment training mandates and comes with a compliance guarantee.

Employees have the power to make a difference in the lives of customers, and create a more fulfilling work experience for themselves. Fill the Glass! uses inspiring, true stories to illustrate how to turn ordinary service into extraordinary encounters. 

This Manager version of our multi award-winning respectful workplace training builds on the Employee course video segments with messaging geared towards managers and supervisors.