Can We Count On You?
Why Accountability Matters
24 min | by CRM Learning, LP
This common-sense program puts people on the path to becoming highly valued employees. It provides a basic overview of what it takes to be seen as accountable, focusing on specific day-to-day workplace behaviors.
Why does accountability matter? All organizations value accountable employees - people who consistently do what they say they'll do...what they've agreed to do, even when it means going outside of a comfort zone. These types of employees are typically given greater responsibilities and more opportunities for growth.
Wouldn't it be great if every employee fell into this category? Can We Count On You?: Why Accountability Matters is a powerful training program that will help viewers see what it takes to get there. This common-sense program was designed to put people - especially those entering the workforce for the first time - on the path to becoming highly valued employees. It provides a basic overview of what it takes to be seen as accountable, focusing on specific day-to-day workplace behaviors.
Can We Count on You? explains the relationship between personal accountability and job success and walks viewers through ten scenes that illustrate why being accountable means:
- Making Sure You Understand
- Speaking and Writing Clearly
- Doing What You Say You're Going to Do
- Not Making Excuses
- Learning From Mistakes
- Being Ethical
- Taking Initiative to Solve Problems
- Serving Customers Professionally
- Being a Team Player
- Knowing How to Solve Your Own Conflicts
Watch the program in "start and stop" mode (to allow for review and discussion around each behavior); or, play straight through. The Leader's Guide contains participant worksheets and discussion questions for each of the ten behaviors, as well as an assessment to gauge levels of accountability.
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|CRM Learning, LP