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Michele Chiarella

  1. 11 Tips for Motivating Your Team

    11 Tips for Motivating Your Team

    All of your employees need feedback. There is a prevalent myth among many managers that self-motivated employees don’t require much attention or feedback; they feel good about themselves and the hard work they do, knowing what they do drives them. While that may be true, even the most self-motivated employees need to know that what they do matters.
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  2. 4 Peer-to-Peer Coaching Tips

    4 Peer-to-Peer Coaching Tips

    Some days we are the coach and other times we are the learner. Both roles require commitment and patience. Here are four coaching tips, based on Tell, Show, and Do, that are relevant for successful peer-to-peer and manager-to-peer coaching situations.
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  3. Moving from Individual Contributor to Manager  (not shown)

    Moving from Individual Contributor to Manager (not shown)

    Five of the most important mindset changes managers need to adopt from day one.

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  4. 4 Steps to Stop Your Rebuttal Brain

    4 Steps to Stop Your Rebuttal Brain

    Our Rebuttal Brain can cause us to nix someone else’s idea before they’ve fully explained it. Here’s a great article on how to wrestle your Rebuttal Brain into submission!

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  5. 11 Warning Signs Your Employees May Be Ripping You Off

    11 Warning Signs Your Employees May Be Ripping You Off

    Are your employees stealing? The warning signs of possible theft or other criminal activity aren’t always easy to spot. Sometimes there’s no forewarning. But, internal theft is different. The warning signs are almost always right in front of us…if we’re paying attention.

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  6. Building a Culture of Respect

    Building a Culture of Respect

    A respectful workplace is imperative to achieving high levels of employee morale and allows for productivity to grow.
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  7. 6 Things You Should Never Say to a Customer

    6 Things You Should Never Say to a Customer

    Does an employee's poor attitude cause poor performance? Or does an employee's poor performance create a poor attitude, a sort of self-fulfilling prophecy?

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