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Effective Communication - Blog

  1. The Power of Thank You

    The Power of Thank You

    There are no downsides to gratitude, it has a positive effect in all facets of your life.
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  2. Five Tips for Handling Embarrassment at Work

    Five Tips for Handling Embarrassment at Work

    Embarrassing things happen at work. You can't stop them any more than you can stop breathing or junk mail.

    One of my most embarrassing moments took place in a small Tacoma law firm. I was working for two attorneys in a cramped office space—my office (aka the reception area), two attorney offices and a bathroom.

    Read more

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