Words can have a powerful impact on others.
This 2-minute video reminds us what it feels like to be on the receiving end of words that deflate us...and words that encourage us. It inspires the kind of positive communication that makes for stronger teams, fewer misunderstandings and better outcomes.
Positive, effective communication and valuing the input and contributions of others are key components of a respectful workplace.
For training in this area, we recommend our 9-time award winning course How Was Your Day? Getting Real About Bias, Inclusion, Harassment and Bullying.