The Pygmalion Effect
Using the Power of Expectations to Lift Employee Performance
25 min | by CRM Learning, LP
Limited expectations bring limited results. High expectations lead to exceptional results. That's the basic principle behind this compelling program. Learn the four ways managers can communicate positive expectations to employees.
It's a proven psychological fact. Through something that has come to be known as The Pygmalion Effect, people will perform according to the expectations others have for them. Limited expectations bring limited results, high expectations lead to exceptional results.
The good news is that you can teach your managers and supervisors how to tap into the positive effects of expectations with their employees, improving productivity and morale in the process.
In this program, trainees get a complete overview of the Pygmalion Effect through real-life examples, dramatic vignettes and scenes from the classic movie Pygmalion, where individuals are transformed through the positive (or negative) expectations of another. The four ways managers transmit expectations to their subordinates -- climate, feedback, input, and output -- are explained and depicted.
This 3rd edition of a classic training program also includes video footage from a Pygmalion training session at the Dunn Edwards paint company and a powerful reenactment of a success story, plus an interview with topic expert Dr. Robert Rosenthal.
Your managers will:
- Understand how positive/negative expectations create self-fulfilling prophecies.
- Develop the skills to positively influence coworkers and subordinates.
- Raise the expectations they have for their staff members.
- Believe more in their ability to positively influence and lead others.
|Is Best Seller?||No|
|Program Length||25 min|
|Producer||CRM Learning, LP|