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Customer Service Excellence Solutions
Diversity, Equity, Inclusion and Belonging Solutions
Effective Workplace Communication Solutions
Employee Development - Training Solutions
Leadership Development
Sexual Harassment Prevention Programs
Supervisor and Manager Training
Workplace Violence Prevention - Training Solutions

Effective Workplace Communication Solutions

  1. Communication Counts: Speaking and Listening for Results
    Communication Counts: Speaking and Listening for Results

    A lack of communication can be costly to any organization. This video depicts 6 common communication problems and how to avoid them.

    • 19 min
    • eLearning
  2. The Abilene Paradox
    Best Seller
    The Abilene Paradox

    This long-time bestselling program keeps teams from heading in the wrong direction.  It shows group leaders and managers how to avoid "false consensus" and cultivate an environment where employees feel comfortable sharing their true opinion. 

     

    • 26 min
    • eLearning
    • USB
  3. Respectful Communicator: The Part You Play
    Respectful Communicator: The Part You Play

    Going beyond communication "basics," this video depicts the art of respectful communication--including being mindful about the way you come across, and showing others their input is valued.

     

    • 18 min
    • eLearning
    • USB
  4. Tell Me A Story
    Tell Me A Story

    Through workplace examples and actionable tips, this training helps organizations develop leaders who can move and inspire people through effective storytelling.

    • 18 min
    • eLearning
    • USB
  5. How to Connect in Healthcare in 90 Seconds or Less
    How to Connect in Healthcare in 90 Seconds or Less

    This program shows healthcare workers how to quickly establish rapport, build trust, and make a lasting, good impression with patients, patients' familiy members, and co-workers. 

    • 16 min
    • eLearning
    • USB
  6. The Front Of The Class
    The Front Of The Class

    The Front of the Class is a must-see for anyone who has been promoted from within to a supervisory role.  Humorous yet heartwarming examples teach the management truth  "You only succeed when they do, so what do they need from you to succeed?"

    • 24 min
    • eLearning
    • USB
  7. Speaking Effectively to 1 or 1000
    Speaking Effectively to 1 or 1000

    Public speaking is a highly desired skill in today's workplace, yet most people don't consider themselves to be good at it or even enjoy it. This entertaining program gives practical advice on how to deliver a compelling message to a group of any size. 

    • 24 minutes
    • USB
  8. Groupthink
    Groupthink

    Using the Space Shuttle Challenger disaster as a backdrop, this classic program shows the "groupthink" phenomenon and the questions that led to the concept of making group decisions, drivers of group agreement, monumental error resulted from group decisions, and signals to watch for. 

    • 22 min
    • eLearning
    • USB
  9. Talk Isn't Cheap!
    Talk Isn't Cheap!

    Poor communication costs money. And it's not just money that's wasted; it's energy, enthusiasm for the job and relationships as well. This video demonstrates four practical,  techniques for improving communication in the workplace.

    • 19 min
    • USB

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