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How to Connect in Business in 90 Seconds or Less

How to Build Trust and Rapport with Customers

16 min. | by Media Partners

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Your company and employees will reap benefits from this presentation long after the video has ended. They'll learn how to make a quick and genuine connection with customers that will lead to greater trust, increased sales and customer loyalty.

Languages: English, Spanish, Portuguese, Cantonese, Chinese Traditional, Chinese Simplified, Danish (Dansk)
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Product Description

"If people LIKE you, they'll see the BEST in you. If they DON'T they'll tend to see the WORST."
—Nicholas Boothman

You have only 90 seconds to create a lasting, good impression that is built on trust and rapport. This fun and motivational training film that will teach your employees how to naturally make a genuine connection with everyone they meet. From customers to coworkers, and others, they will learn to have a positive effect on their personal and business lives.

Host Nicholas Boothman enthusiastically shows employees that, in business as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression are almost immeasurable.

Viewers will learn how to:

  • Choose the right attitude - by being welcoming, enthusiastic, curious and resourceful.
  • Send the right signals - with your face, body and voice.
  • Get people talking and keep them talking - with a short statement and an open-ended question.

Even if your company already offers other types of customer service or sales training, How to Connect in Business... in 90 Seconds or Less should hold a prominent place and will add to your training library. This program is impactful, memorable, fun, and motivational. Best of all, your employees will be able to transfer what they learn immediately to the workplace.  

Product Details

Product Details
Is Best Seller? No
Program Length 16 min.
Format eLearning, USB
Languages English, Spanish, Portuguese, Cantonese, Chinese Traditional, Chinese Simplified, Danish (Dansk)
Producer Media Partners

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