Customer Service Excellence Solutions
Diversity, Equity, Inclusion and Belonging Solutions
Effective Workplace Communication Solutions
Employee Development - Training Solutions
Leadership Development
Sexual Harassment Prevention Programs
Supervisor and Manager Training
Workplace Violence Prevention - Training Solutions

Retail

Page
  1. Fill The Glass
    Best Seller
    Fill The Glass

    Employees have the power to make a difference in the lives of customers, and create a more fulfilling work experience for themselves. Fill the Glass! uses inspiring, true stories to illustrate how to turn ordinary service into extraordinary encounters. 

     

     

    • 40-45 min
    • eLearning
  2. How Was Your Day? Manager Version
    Best Seller
    How Was Your Day? Manager Version

    For the first time, implement a 9-time award-winning DEI training program that is proven to drive positive change in workplace culture. How Was Your Day? is our foundational respectful workplace training that tackles today's toughest topics of unconscious bias, diversity, inclusion and harassment. 

     

    The course delivers results that:

    How to be a more inclusive leader. 

    Strategies on supporting team members that have been harassed. 

    Tips on encouraging employees to be upstanders 

    How to set expectations for their team around not tolerating harassment  

     

    • 50 min
    • eLearning
  3. How Was Your Day?
    Best Seller
    How Was Your Day?

    For the first time, implement a 9-time award-winning DEI training program that is proven to drive positive change in workplace culture. How Was Your Day? is our foundational respectful workplace training that tackles today's toughest topics of unconscious bias, diversity, inclusion and harassment. 

     

    The course delivers results that:

    Measure and provide a baseline on the 12 key behaviors that drive DEI.

     Present insights into the "why" behind employee behavior so you can address areas that need to change. 

    Track progress towards your DEI objectives and compare your results to national averages.

    Have positive impact on employees with proven, effect and award-winning learning content. 

     

    • 48 min
    • eLearning
    • USB
  4. Once & For All
    Best Seller
    Once & For All

    Once & For All  is the most effective  sexual harassment training for inspiring behavior change and building a culture of respect...plus, it is the only program with a 200% compliance guarantee.

     

    • 45-60 min
    • eLearning
    • USB
  5. The Guest 2E
    The Guest 2E

    Explain your customer service expectations to your employees in terms they will understand! Let this funny and meaningful training program illustrate what it means to treat customers as if they were guests in your own home.

    • 15 min 20 sec
    • eLearning
    • USB
  6. The Difficult Guest
    The Difficult Guest

    The Difficult Guest  is a hilarious, fast-paced show that entertains and teaches at the same time. The video presents a simple four-step plan for turning angry or disappointed customers into satisfied customers.

     

    • 22 min
    • eLearning
    • USB
  7. Keeping the Good Ones
    Keeping the Good Ones

    This groundbreaking film takes us into the world of a seasoned manager who is learning that his team are "people first, and employees second." This video is a must-have for your library.

    • 26 min
    • eLearning
    • USB
  8. Actions Speak
    Best Seller
    Actions Speak

    From the creators of the best selling Behavioral Interview video of all time, ACTIONS Speak! Behavioral Interviewing offers a fresh and vibrant new approach to legal and effective hiring. 

    • 24 or 54 min
    • eLearning
    • USB
  9. The Abilene Paradox
    Best Seller
    The Abilene Paradox

    This long-time bestselling program keeps teams from heading in the wrong direction.  It shows group leaders and managers how to avoid "false consensus" and cultivate an environment where employees feel comfortable sharing their true opinion. 

     

    • 26 min
    • eLearning
    • USB
Page

Sign up for these great benefits

Get access to Media Partners's high-quality behavior-changing training content.  When you sign up, you can::

  • Preview all our videos and eLearning for free 
  • Receive notification of new programs, refresher courses, and updated versions
  • Enjoy complimentary training support materials such as infographics, quizzes, video clips, interactive graphics, and more