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Customer Service Excellence Solutions
Diversity, Equity, Inclusion and Belonging Solutions
Effective Workplace Communication Solutions
Employee Development - Training Solutions
Leadership Development
Sexual Harassment Prevention Programs
Supervisor and Manager Training
Workplace Violence Prevention - Training Solutions

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  1. Accountability That Works!
    Accountability That Works!

    With accountability, you have better results, improved teamwork and clarity. Without it, you get blame, finger pointing, and missed deadlines. Learn how to make any team an accountable team.

    • 22 min
    • eLearning
    • USB
  2. Teamwork in Crisis: Miracle of Flight 232
    Teamwork in Crisis: Miracle of Flight 232

    This video offers powerful insights for leaders and teams. It tells the true story of United Airlines Flight 232 and how the unprecedented teamwork of crews in the air and on the ground saved many lives.

     

    • 29 min
    • USB
  3. 6 Principles to Negotiate Anything
    6 Principles to Negotiate Anything

    Negotiation is a skill everyone needs, but many of us lack. In this video, Ed Brodow lays out a practical, easy-to-use approach to negotiating that can be used at work and in life.

    • 20 minutes
    • USB
  4. Bloodborne Pathogens in Healthcare Facilities
    Bloodborne Pathogens in Healthcare Facilities

    This regulatory compliance training has been customized for healthcare and was created to assist in fulfilling the OSHA Bloodborne Pathogens Standard's (29 CFR Part 1910.1030) annual training requirements..

    • 17 min.
    • eLearning
  5. Cybersecurity for Employees
    Cybersecurity for Employees

    Billions of dollars are spent protecting sensitive data, yet 95% of all cybercrime can be stopped by following a few basic guidelines that cost almost nothing to implement. This video shows how.

    • 15 min
    • eLearning
    • USB
  6. Getting Real about Workplace Violence
    Best Seller
    Getting Real about Workplace Violence

    Unparalleled training from a trusted subject matter expert, built on the truth that awareness and preparation increase the likelihood that employees can prevent and survive workplace violence.

     

    • 19-35 min
    • eLearning
    • USB
  7. How Was Your Day?
    Best Seller
    How Was Your Day?

    For the first time, implement a 9-time award-winning DEI training program that is proven to drive positive change in workplace culture. How Was Your Day? is our foundational respectful workplace training that tackles today's toughest topics of unconscious bias, diversity, inclusion and harassment. 

     

    The course delivers results that:

    Measure and provide a baseline on the 12 key behaviors that drive DEI.

     Present insights into the "why" behind employee behavior so you can address areas that need to change. 

    Track progress towards your DEI objectives and compare your results to national averages.

    Have positive impact on employees with proven, effect and award-winning learning content. 

     

    • 48 min
    • eLearning
    • USB
  8. Five-Star Selling: Easy Steps To Great Retail
    Five-Star Selling: Easy Steps To Great Retail

    Perfect for new employees or freshen-up seasoned veterans, this program shows a logical, five-step selling process for new hires to easily memorize and start using with customers right away.

    • 14 min
    • eLearning
  9. SB396: LGBT Rights In California Workplaces
    SB396: LGBT Rights In California Workplaces

    This program explains SB396 for California and those states that adopt the guidelines. It explains LGBT employees' legal protections and enables organizations to comply with SB396 training requirements.

    • 11 min
    • eLearning
    • USB
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