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Customer Service Excellence Solutions
Diversity, Equity, Inclusion and Belonging Solutions
Effective Workplace Communication Solutions
Employee Development - Training Solutions
Leadership Development
Sexual Harassment Prevention Programs
Supervisor and Manager Training
Workplace Violence Prevention - Training Solutions

Education

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  1. How Was Your Day? Manager Version
    Best Seller
    How Was Your Day? Manager Version

    For the first time, implement a 9-time award-winning DEI training program that is proven to drive positive change in workplace culture. How Was Your Day? is our foundational respectful workplace training that tackles today's toughest topics of unconscious bias, diversity, inclusion and harassment. 

     

    The course delivers results that:

    How to be a more inclusive leader. 

    Strategies on supporting team members that have been harassed. 

    Tips on encouraging employees to be upstanders 

    How to set expectations for their team around not tolerating harassment  

     

    • 50 min
    • eLearning
  2. How Was Your Day?
    Best Seller
    How Was Your Day?

    For the first time, implement a 9-time award-winning DEI training program that is proven to drive positive change in workplace culture. How Was Your Day? is our foundational respectful workplace training that tackles today's toughest topics of unconscious bias, diversity, inclusion and harassment. 

     

    The course delivers results that:

    Measure 12 key behaviors that drive DEI.

     Present insights into the "why" behind employee behavior so you can address areas that need to change. 

    Track progress towards your DEI objectives and compare your results to national averages.

    Have positive impact on employees with proven, effect and award-winning learning content. 

     

    • 48 min
    • eLearning
    • USB
  3. Once & For All
    Best Seller
    Once & For All

    Once & For All  is the most effective  sexual harassment training for inspiring behavior change and building a culture of respect...plus, it is the only program with a 200% compliance guarantee.

     

    • 45-60 min
    • eLearning
    • USB
  4. LEAD NOW!
    Best Seller
    LEAD NOW!

    Through engaging insights and actionable instruction, LEAD NOW! provides leaders at all levels with a personalized way to enhance or develop critical leadership skills.

     

    • 5-10 min per module
    • eLearning
    • USB
  5. The Practical Coach 2
    Best Seller
    The Practical Coach 2

    The Practical Coach 2 updates the best-selling employee coaching show ever. This insightful program models practical coaching techniques during three critical times: When you observe GOOD work, POOR work, and a DEAD END.

    • 25 min.
    • eLearning
    • USB
  6. Manager Moments: How To Build A High Performing Team
    Best Seller
    Manager Moments: How To Build A High Performing Team

    The 7 short learning modules in this series help managers assess their team’s strengths and needs while providing practical tips on specific things that can be done to take team performance to a higher level.

     



    • 6-20 min
    • eLearning
    • USB
  7. Right/Wrong To WIN/WIN
    Right/Wrong To WIN/WIN

    In a workplace full of people with different backgrounds, experiences, work priorities and deadlines, conflict is inevitable. This video teaches employees how to resolve conflict with others…directly, respectfully and effectively.

     

    • 13 min
    • eLearning
    • USB
  8. Manager Moments: How To Excel In Tricky Situations
    Best Seller
    Manager Moments: How To Excel In Tricky Situations

    A manager's job is to keep their team strong, motivated and productive. But that's easier said than done. These Short Videos offer practical tips on five common challenges.

    • 6-7 min
    • eLearning
    • USB
  9. Give em the Pickle!
    Best Seller
    Give em the Pickle!

    Give ‘em the Pickle! is the bestselling customer service video of the last few decades!  Bob Farrell inspires and motivates with real life stories - often humorous - that demonstrate how consistency, teamwork, attitude and service can make all the difference in any organization.

    • 20 min
    • eLearning
    • USB
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