Customer Service Excellence
Diversity, Equity, Inclusion and Belonging
Effective Workplace Communication
Employee Development
Leadership Development
Sexual Harassment Prevention
Supervisor and Manager Training
Workplace Violence Prevention

Hospitality

Page
  1. Accountability That Works!
    Accountability That Works!

    With accountability, you have better results, improved teamwork and clarity. Without it, you get blame, finger pointing, and missed deadlines. Learn how to make any team an accountable team.

    • 22 min
    • eLearning
    • DVD
    • USB
  2. Respectful Communicator: The Part You Play
    Respectful Communicator: The Part You Play

    Going beyond communication "basics," this video depicts the art of respectful communication--including being mindful about the way you come across, and showing others their input is valued.

     

    • 18 min
    • eLearning
    • DVD
    • USB
  3. The Abilene Paradox
    Best Seller
    The Abilene Paradox

    This long-time bestselling program keeps teams from heading in the wrong direction.  It shows group leaders and managers how to avoid "false consensus" and cultivate...

    • 26 min
    • eLearning
    • DVD
    • USB
  4. How Was Your Day?
    Best Seller
    How Was Your Day?

    This 9-time award-winning respectful workplace training has helped thousands of organizations effectively address diversity, equity, inclusion, harassment and more.  New 2021 eLearning.

    • 60 min
    • eLearning
    • DVD
    • USB
  5. Getting Real about Workplace Violence
    Best Seller
    Getting Real about Workplace Violence

    This highly-effective workplace violence prevention training helps people take action when needed, whether it be early, preventative action or decisive, life-saving action in response to an extreme violence event.

     

    • 18-25 min
    • eLearning
    • DVD
    • USB
  6. Remember Me
    Remember Me

    There are lots of ways to make customers feel welcome and appreciated. Unfortunately, the customer in this program doesn't experience any of them. In the end, though, he ...

    • 10 min
    • DVD
    • USB
  7. Tell Me A Story: A Powerful Way to Inspire Action
    Tell Me A Story: A Powerful Way to Inspire Action

    Through workplace examples and actionable tips, this training helps organizations develop leaders who can move and inspire people through effective storytelling.

    • 18 min
    • eLearning
    • DVD
    • USB
  8. Actions Speak
    Best Seller
    Actions Speak

    From the creators of the best selling Behavioral Interview video of all time, ACTIONS Speak! Behavioral Interviewing offers a fresh and vibrant new approach to legal and effective hiring. 

    • 24 min
    • eLearning
    • DVD
    • USB
  9. I'll Be Back
    I'll Be Back

    This Bob Farrell speech is the predecessor to Give 'em the Pickle.  Join Bob as he shares insights from a lifetime of taking care of the customer and making...

    • 25 min
    • DVD
    • USB
Page

Sign up for these great benefits

Get access to Media Partners's high-quality behavior-changing training content.  When you sign up, you can::

  • Preview all our videos and eLearning for free 
  • Receive notification of new programs, refresher courses, and updated versions
  • Enjoy complimentary training support materials such as infographics, quizzes, video clips, interactive graphics, and more