General

This best-selling implicit bias training for managers has been shown to yield a 3x increase in acceptance of personal bias.*  Going beyond the basics, it helps managers identify, challenge and respond to bias while teaching how to build a culture of respect.

Employees have the power to make a difference in the lives of customers, and create a more fulfilling work experience for themselves. Fill the Glass! uses inspiring, true stories to illustrate how to turn ordinary service into extraordinary encounters. 

Recently enhanced, this best-selling implicit bias training provides practical instruction on how to recognize, challenge and respond to bias. Researched results show 3x increased acceptance of personal bias after training*—a key first step to changing behavior.

For the first time, implement a 9-time award-winning DEI training program that is proven to drive positive change in workplace culture. How Was Your Day? is our foundational respectful workplace training that tackles today's toughest topics of unconscious bias, diversity, inclusion and harassment. 

The course delivers results that:

How to be a more inclusive leader. 

Strategies on supporting team members that have been harassed. 

Tips on encouraging employees to be upstanders 

How to set expectations for their team around not tolerating harassment  

For the first time, implement a 9-time award-winning DEI training program that is proven to drive positive change in workplace culture. How Was Your Day? is our foundational respectful workplace training that tackles today's toughest topics of unconscious bias, diversity, inclusion and harassment. 

The course delivers results that:

Measure and provide a baseline on the 12 key behaviors that drive DEI.

 Present insights into the "why" behind employee behavior so you can address areas that need to change. 

Track progress towards your DEI objectives and compare your results to national averages.

Have positive impact on employees with proven, effect and award-winning learning content. 

Once & For All  is the most effective  sexual harassment training for inspiring behavior change and building a culture of respect...plus, it is the only program with a 200% compliance guarantee.

Once & For All, Manager is highly effective sexual harassment training known for inspiring behavior change and enabling managers to build and maintain a culture of respect. It's the only program with a 200% compliance guarantee.

Unparalleled training from a trusted subject matter expert, built on the truth that awareness and preparation increase the likelihood that employees can prevent and survive workplace violence.

Give ‘em the Pickle! is the bestselling customer service video of the last few decades!  Bob Farrell inspires and motivates with real life stories - often humorous - that demonstrate how consistency, teamwork, attitude and service can make all the difference in any organization.