Healthcare
-
Based on theThomas-Kilmann Conflict Mode Instrument, this video demonstrates the five positions people can take when conflict arises-- Avoiding, Accommodating, Competing, Compromising or Collaborating--and the outcomes of each style.
-
Most patient complaints have nothing to do with medical issues and arise because patients feel they aren't being listened to, or that their questions and concerns are uni...
-
Best Seller
This highly-effective workplace violence prevention training helps people take action when needed, whether it be early, preventative action or decisive, life-saving action in response to an extreme violence event.
-
This regulatory compliance training has been customized for healthcare and was created to assist in fulfilling the OSHA Bloodborne Pathogens Standard's (29 CFR Part 1910.1030) annual training requirements..
-
Best Seller
This 9-time award-winning respectful workplace training has helped thousands of organizations effectively address diversity, equity, inclusion, harassment and more. New 2021 eLearning just released!
-
As a healthcare employee, you face situations every day where you have some real choices to make. It’s important that you understand how to consistently make the right ...
-
This second edition of an all-time favorite shows that everyone employed in a medical office, hospital, or clinic can make a difference in improving customer service by u...
-
This program shows how to leverage the unique strengths of different personality types and work through the kinds of conflict that prevent high performance. With self aw...
-
Best Seller
Once & For All is worry-free sexual harassment prevention training because it is the most effective training for inspiring immediate behavior c...