Healthcare

Based on theThomas-Kilmann Conflict Mode Instrument, this video illustrates 5 positions people can take when conflict arises—Avoiding, Accommodating, Competing, Compromising or Collaborating. General and Healthcare versions available.

Most patient complaints have nothing to do with medical issues and arise because patients feel they aren't being listened to, or that their questions and concerns are unimportant. This entertaining and engaging video will teach your healthcare employees how easy and satisfying it is to offer high-quality patient care.

This highly-effective workplace violence prevention training helps people take action when needed, whether it be early, preventative action or decisive, life-saving action in response to an extreme violence event.

This regulatory compliance training has been customized for healthcare and was created to assist in fulfilling the OSHA Bloodborne Pathogens Standard's (29 CFR Part 1910.1030) annual training requirements..

This 9-time award-winning respectful workplace training has helped thousands of organizations effectively address diversity, equity, inclusion, harassment and more.  New 2021 eLearning.

This all-time healthcare training favorite shows that everyone employed in a medical office, hospital, or clinic can make a difference in improving customer service and patient satisfaction.

This program shows how to leverage the unique strengths of different personality types and work through the kinds of conflict that prevent high performance. With self awareness, interpersonal honesty, mutual respect and trust, their diversity can become a team's greatest asset.

Worry-free sexual harassment prevention training is here with Once & For All. Just revised for 2022, It is the most effective training for inspiring immediate behavior change and building a culture of respect...and is the only program with a compliance guarantee.

This unique program examines the challenges healthcare workers face every day when serving a diverse community.  The training offers practical solutions and basic principles for administering care while showing understanding and respect to all.